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We currently ship website orders to New Zealand, Australia and the United Kingdom.
Please note that order processing times are separate from shipping times. Delivery timeframes below are estimates and may occasionally be affected by courier delays, peak periods or other circumstances outside our control.
Orders are processed within 2 business days, excluding weekends and public holidays, after receiving your order confirmation email. New Zealand orders are dispatched from Cardrona Distillery, New Zealand.
We currently deliver within mainland New Zealand for a flat shipping fee of NZ$10. For logged-in Cardrona Club members, shipping within New Zealand is complimentary on orders of NZ$100 or more.
Once your order has shipped, you will receive an email notification with a tracking number. Please allow up to 24 hours for tracking information to become active.
Estimated delivery time NZ: 2-4 Business Days
If you have not received your NZ order within 5 business days of receiving your shipping confirmation, please contact us at dispatch@cardronadistillery.com with your name and order number and we will look into it for you.
Orders are processed within 3 business days, excluding weekends and public holidays. Australian deliveries are dispatched from within Australia.
Estimated delivery time: 5–10 business days.
We currently deliver within Australia for a flat fee of AU$12. Free shipping for Cardrona Club members is only available for orders to New Zealand.
If your order has not arrived within 12 business days, please contact us at dispatch@cardronadistillery.com with your name and order number and we will look into it for you.
Orders are processed within 2 business days, excluding weekends and public holidays. UK orders are dispatched from the UK by International Beverage Group.
Estimated delivery time: 2-4 Business Days (Standard UK shipping)
We currently offer free standard shipping on orders over £100. For orders under £100 there is a flat shipping fee of £5. This excludes Scottish Highlands & Islands, Remote Scottish Mainland and Northern Ireland. For these locations the shipping rate is £18 for all orders. Shipping times to these destinations are expected to be longer than for standard UK shipping.
Once your order has shipped, you will receive an email notification with tracking information.
If your order has not arrived within the expected delivery timeframe, please contact us at ukorders@interbevgroup.com with your name and order number and we will look into it for you.
If you would like delivery to a destination outside New Zealand, Australia or the United Kingdom, including the Pacific Islands or other international destinations, please contact us. We can obtain a shipping quote or signpost you to one of our specialist retailers who may be able to offer this service. For customers in the US, we encourage you to contact or call into one of our specialist retailers.
Please note that product availability and shipping options will depend on the destination and applicable requirements for the international shipment of alcohol.
Alcohol purchases are subject to age verification at the point of delivery. By placing an order, you acknowledge and agree that delivery must be received by a person aged 18 years or older (or the applicable legal drinking age in the recipient's country).
Our delivery partners may require the recipient to provide valid government-issued photo identification as proof of age. If the recipient is unable to provide satisfactory proof of age, delivery may be refused.
We reserve the right to cancel or refuse delivery of any order where legal age requirements are not met.
If you have any further questions about your order or delivery, please contact us.
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow up to 24 hours for the tracking information to become active. Please note, Australian customers are not currently receiving tracking details.
If you have any further questions or enquiries, please don't hesitate to contact us.
